Following Whirlpool's acquisition of the Hotpoint/Indesit brands, Indesit Company has closely reviewed the safety of its product portfolio.
As part of this review they have identified a potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire. The affected brands are:
They are activating an extensive consumer outreach and service action plan in order to provide our consumers with products that are updated to higher safety and quality standards. They will arrange a visit from an engineer, free of charge, to modify your appliance. The service call will take approximately one hour. The improvements they believe are necessary will further enhance the safety and quality of your dryer.
In the meantime consumers may continue to use their products, provided that appliances are not left unattended whilst operating. They also remind customers of the need for proper cleaning and maintenance, as outlined in the user manual.