While wearing a face mask is no longer the law, our engineers visit a lot of clinically vulnerable customers and so will continue to wear a face mask in confined spaces and we would appreciate it if you could also wear a face mask during our visit to you and continue to adhere to social distancing rules.
In these troubling times our engineers are working hard to keep your most essential appliances functioning. Please see below for the extra measures we have imposed to keep our customers, our team, our families and the wider public safe.
Our engineers sanitise their hands before and after every job. However, we still ask that you clean/disinfect your appliance and door handles after our engineers leave your property.
Our engineers will wear face coverings during any face to face contact with you, however they may need to remove these briefly during work that is physically exerting such as repairing/carrying/installing appliances.
While we understand that you have an interest in the repairs and replacements of your appliances, we have to ask that where possible you leave the room to allow our engineers to work at safe distances to adhere to social distancing rules.