Refrigeration, Fridge Freezers

Google Rating
4.8
Based on 227 reviews
Aztec Domestics
4.8
Jacqui O.
19:26 24 Jan 22
friendly staff, quick delivery and no issue with removal of old goods and installation of new product.
Sarah L.
12:25 22 Jan 22
Had Aztec out - they were on time and on a Saturday morning charging a fair fee as always. Would absolutely not use anyone else
John V.
18:07 21 Jan 22
Had our Dyson repaired - now as good as new
Linda M.
12:16 25 Dec 21
Excellent professional and experienced service. Came to assess my washer/dryer but manufacture had discontinued the required part to repair it. They then advised and supplied replacement machine. It was delivered and installed within 3 days. They took my old machine away and give me a quick lesson on how to use new one. I could not have asked for a better service. I am a very happy customer and will definitely use them again.
Colin H.
13:32 23 Dec 21
At 12.50 today we found our oven wasn't heating up. Aztec repaired it within 40 minutes. We can't recommend them highly enough!
Ann T.
21:24 21 Dec 21
Very thorough excellent job done very reliable,job completed on the first visit would highly recommend great price
Francesca T.
12:26 14 Dec 21
David W.
12:58 13 Dec 21
Aztec domestics supplied us with a new double oven and they were very professional from first ordering to the installation.we were very satisfied with Aztec domestics and would highly recommend them.
Peter S.
20:50 25 Nov 21
Very friendly and prompt. The gent doing the fixing clearly knew his stuff. Would certainly use their services again
Mick A.
17:50 23 Nov 21
Repaired faulty cooker extractor hood.
Paul M.
17:27 20 Nov 21
W F.
19:16 17 Nov 21
christine H.
14:22 15 Nov 21
I booked the repair appointment on line and got a slot a few days later. It helps to know your model and serial number when you book. Very often when I ring repairers/ technicians, they don’t answer their phone or reply to the messages I’ve left so being able to book on line made it less stressful.The electrician came on the day booked and within the time slot specified. He wore a mask and followed Covid protocol. Paul was a very pleasant man who quickly diagnosed the problem, told me how much it would cost and then fitted the new part.I would definitely use this service again.
Danielle P.
12:29 15 Nov 21
Great service!Booked online for the next available slot to fix our salon dryer.Paul arrived on time and was lovely as always.Thankyou very much!
Bernard G.
16:19 11 Nov 21
Booked easily online, turned up in the time slot and solved the issue by thorough knowledge of the appliance. Highly recommended! Oh and half the price of the manufacturer !!
Sophie M.
12:19 05 Nov 21
Dave M.
16:45 04 Nov 21
Called about fitting an electric cooker. Obviously didn't want the job. Hummed and ahhed and quoted a very high price. Tried them before and same response
Heather C.
19:51 26 Oct 21
Fab service! My washer had an error code today and drained itself mid cycle. Liam and Paul came out to see it within 30 mins of my call and fixed it! Highly recommended!
Elaine F.
11:39 19 Oct 21
Engineer was excellent, very friendly and polite, had my fridge working in a very short time and cost was very reasonable. Would definitely use again
Kenneth S.
14:32 18 Oct 21
Jack B.
08:02 16 Oct 21
Superb service, great value and free recycling.Beat all the big boys on price delivery and communications.
Jill S.
14:36 13 Oct 21
Excellent service. Booked a service visit online which was convenient. Engineer was pleasant and efficient. Replaced the heating element in my dishwasher. No hesitation in recommending Aztec and will certainly use them again if needed.
Allison S.
16:01 12 Oct 21
Friendly and efficient. A new washing machine in 24 hours.Old one disposed of. Extremely satisfied with service.
Roy P.
19:28 04 Oct 21
I bought a new tumble dryer.Great service and very friendly engineers.Very prompt at delivery as well. Unlike other places which could only deliver between 2 weeks and 21 days.
Sylvia S.
17:18 28 Sep 21
Excellent service, efficient repair done by an experienced engineer
Betty M.
13:55 27 Sep 21
Shaun G.
17:44 20 Sep 21
Very good service ,would recommend them
Laura M.
10:49 15 Sep 21
Amazing service! Really easy to book online. Liam fixed the washing machine super fast, including replacing broken pump. Great value. Really happy, would recommend!
Stuart B.
14:18 06 Sep 21
Excellent service
David J.
18:52 28 Aug 21
Fast and efficient even on the Bank holiday weekend, really great fast repairs.
Ben P.
18:08 20 Aug 21
Top quality service from Aztec Domestics - fixed my washing machine in no time at all, total lifesavers! Would highly recommend to anyone who needs a swift, professional service.
Steven R.
09:32 19 Aug 21
I used Aztec Domestics to replace an integrated fridge freezer as my old one could not be repaired. They gave me a couple of options and were able to supply and fit in 3 days. Fitting was done quickly and efficiently and they remove the old appliance and dispose of it properly. Great job guys. Steve at Coversure Insurance Chorley.
Valerie W.
14:39 15 Aug 21
Ian B.
14:32 11 Aug 21
Absolutely fantastic service. Our existing Bosch induction hob stopped working last night. I Rang and spoke to a very helpful lady called Julie at 10:22 and by 13:45 we had a new Zanussi induction hob fitted and working. The engineers Paul and Liam were very professional and efficient. I would highly recommend Aztec to anyone, and in fact my wife has already passed their details on to her friend who also has a problem with her hob. Great service and fair prices, perfect!
Annette M.
14:14 05 Aug 21
Excellent service. Very efficient and professional. Job done quickly and no fuss. Would recommend and definitely use again.
Stuart A.
21:08 24 Jul 21
David K.
16:54 23 Jul 21
Elaine G.
09:39 20 Jul 21
Very poor service from start. Engineer was late but didn't acknowledge the fact, even though mine was the 1st appointment that morning. He opened the freezer door and said 'I think we can say it's done for' without even inspecting my 3 Yr old freezer! He then inspected, said requires a thermostat and to expect a call that week.No call, so 2wks passed and I chased them, to be told the office will chase it up and let me know. Another 2 weeks passed so I chased again. Nothing on their system... They'll call me back.Did call back but to be told they can't get the part. Had a month of scorching hot weather and no freezer. Could've got new before now!! Not going to use them again.
Esme B.
19:07 07 Jul 21
I engaged with the company a few days ago to buy an oven. They did not have what I needed (very bespoke requirement), but despite knowing they wouldn't be making any money from me they still continued to go out of their way to assist. They were taking measurements and searching technical drawings to find me the exact model I needed. Very knowledgeable too as knew specific information about different brands which helped me find a near identical oven that fitted a very specific shaped hole! Saved me so much stress and time. This company knows its stuff and cares.
Lorraine's Vegan A.
14:16 07 Jul 21
So my washing machine wasn't repairable but Aztek sorted me out with a replacement within 24 hours. Great service when you need it in a hurry. Very friendly and professional staff too.
David S.
11:00 03 Jul 21
Neff washer broke down Tuesday and inspected by Aztec the day after I reported it [Wednesday].Found to be irreparable so agreed they supply a replacement of almost identical type. It was delivered and fitted within half an hour of arriving at my home the following day [Thursday]. Their all-in price beat the price I obtained from every other washer service provider [e.g. AO, Appliances Direct, Neff].Brilliant service!
Kirsty H.
10:48 03 Jul 21
Contacted regarding broken fridge freezer, was given prompt and accurate advice, needed a new fridge freezer, quoted and before I knew it was booked in, was fitted so quickly, old one removed and left with much better quality fridge freezer. Great service, will definitely use again - made everything so easy.
Sarah P.
12:31 25 Jun 21
Martin T.
14:43 15 Jun 21
Janet S.
07:54 11 Jun 21
Janet H.
18:18 08 Jun 21
A repair person came to look at my dishwasher the day after I booked the call. The dishwasher had stopped working and unfortunately it was unrepairable. He advised that Aztec sold dishwashers and if I ordered one from them I would get the call out fee deducted from the purchase price. I ordered a new one around 6 pm on that day and confirmation of the delivery and installation date was the day after. The installation team were excellent removing the old dishwasher and taking it away and plumbing in the new one for me which wasn’t straight forward. All round a second to none service which you wouldn’t get from the big companies who sell white goods. Thank you Aztec and I would have no hesitation in recommending you and will definitely use you again.
Valerie R.
15:24 04 Jun 21
I've used Aztec several times over the years and always found them to be helpful and professional and their prices are reasonable Just had my Dyson V6 fixed Much cheaper than buying a new one
Paul K.
06:18 30 May 21
Friendly helpful service and knowledgeable, truly appreciated
Susannah V.
15:17 29 May 21
Carl H.
20:55 24 May 21
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Facebook Rating
5.0
Based on 11 reviews
Aztec Domestics
5.0
Maggy Dee H.
18:02 15 Jun 19
superb customer service. many thanks to Paul for the maintenance advice for my machine. saved me hundreds for a new machine.
Emma W.
16:19 29 May 19
Aztec have fixed my washing machine, cooker and tumble dryer, each time they have provided a friendly prompt reliable service with reasonable costs. We had to replace the washer but they sourced the replacement for us at a comparable price to competitors and had it installed the very next day. The lads are very knowledgable about all makes and models and the online booking process makes things so easy.
Heather C.
20:04 22 Jan 19
Highly recommend Aztec, fixed my dyson hoovers and saved a vax cleaner from going to the tip that I thought was beyond saving. Marvellous service, prompt reliable and honest!
Jennifer C.
14:44 21 Jan 19
5* Service! I called up on Saturday with a broken oven booked in for monday afternoon. Repair man was on time, polite and fixed the oven promptly at a very reasonable price. Thank you.
Ellen R.
18:20 20 Dec 18
they are very professional, when they delivered my new machine, they did everything possible they even repaired a light for me and refused to take any cash.they saw we were disabled and I would use them again and recommend them and their workexcellentthank you
Jennifer B.
16:38 14 Nov 18
Used a few times now. Called with a broken washer Monday morning. fixed by Wednesday 8am. fab service and fab price. Thank you.
Adele Tyrer E.
11:14 30 Oct 18
Quick appointment made, fixed tumble dryer quickly, parts ready. Professional service booking the appointment and fixing the problem.
Susan C.
14:32 26 Oct 18
Called them out to my broken washing machine and they were on site the day after, bang on time. Both engineers that attended were friendly and professional, and my machine was back working within 20 minutes.All charges and costs were explained before any work was carried out, and I felt confident that they were doing a good job.Would definitely recommend.
Linda F.
13:47 29 Sep 18
First Class Customer Service again from this company. Cooker stopped working, so went online and booked a repair at a suitable day and time for us. Part ordered and came back to fit on the day and time arranged. Fitted part and then realised there was another issue! So we decided it was more cost effective to buy a new oven. Sale put through to shop electronically, then within 10 minutes shop telephoned for card payment. They promised to return later the same day, which they did. Oven installed and demonstration given. Old appliance taken away, no quibbling, no extra charges. On their way out they mentioned that they finish at 1pm on a Saturday and it was now 1 hour and 20 minutes after their finishing time. Thank you very much for returning and for not leaving us without an oven over the weekend. We can now cook a Sunday Lunch. Fantastic Service.
Mary J.
13:11 20 Sep 18
From waking up to my kitchen flooded , fridge freezer stopped working . Cannot fault their service , 5 Star . Paid for my fridge freezer at 11 am Delivered an fitted by 1.30 pm . Well done and many thanks . Big stores couldn't match this service .
Rachel O.
08:42 11 Aug 18
Excellent service used them twice to repair different aspects of my oven. Both times the issue was repaired efficiently. Would definitely recommend them.
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What we need you to do

Provide the Make & Model of your appliance

Describe the fault of the appliance as best you can

Leave the appliance in situ and connected to the electricity supply

Whatever the fault is don't worry, we will have seen it before and it's probably not as bad as you may think. As well as the usual not heating faults or maybe getting too hot, we often repair smashed door glass and doors that have dropped off.

When will the engineer arrive?

When you call to book in your faulty appliance our service team will arrange a suitable appointment time with you and our engineers will usually arrive well within your arranged slot.

How much will it cost?

A repair by us can be as little as £25 but rest assured that the engineer will advise you as to how much it will cost to repair your appliance before work is carried out.

How can I pay?

We accept payment by cash or card. Our engineers carry card machines on the vans and this is often the preferred method by many customers.

Common faults we see

The fridge is warm but the freezer is cold

The door has fallen off

The freezer has defrosted

Read Our Reviews

We pride ourselves in getting good reviews and many customers use them to aid in their decision to use us and then continue to do so.

How Can I book A Repair?

You can easily book a repair by calling our knowledgeable service team on 01257 241619 alternatively you can book online - even when we are closed

Read Our Reviews

Book A Repair

Repair & Save with Aztec Domestics

At Aztec domestics we repair most makes of REFRIGERATION PRODUCTS. Our engineers assess each job before they come to your home, so in the vast majority of cases we have the parts on our vans ready to repair your appliance in your home and on the 1st visit.

We aim to repair most refrigeration appliances such as under counter Fridge and Freezer, Integrated Fridges and Freezers, Static Fridge Freezers and Frost Free Fridge Freezers

FROST FREE APPLIANCES:
If your appliance is not retaining its temperature, our initial advice is to unplug it from the mains supply and leave to defrost for a minimum of 24 hours with both doors open. In most cases this will rectify the problem and the appliance will start to work efficiently again.

We repair almost all makes of appliances such as
Hotpoint, Indesit, Belling, Ariston, Creda, LG, Samsung, Bosch, Neff, Siemens, Aeg, Zanussi, Electrolux, Sharp, Luxor, Amica, IceKing, Montpellier, Royale, Prima, Fridgemaster, Royale, Teknix, Tecnik, White Knight, Iberna, Hoover, Candy and more.

If you find the problem persists, please contact us to arrange an engineer call out.

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