Refrigeration, Fridge Freezers

Google Rating
4.8
Based on 185 reviews
Aztec Domestics
4.8
Janet S.
07:54 11 Jun 21
Janet H.
18:18 08 Jun 21
A repair person came to look at my dishwasher the day after I booked the call. The dishwasher had stopped working and unfortunately it was unrepairable. He advised that Aztec sold dishwashers and if I ordered one from them I would get the call out fee deducted from the purchase price. I ordered a new one around 6 pm on that day and confirmation of the delivery and installation date was the day after. The installation team were excellent removing the old dishwasher and taking it away and plumbing in the new one for me which wasn’t straight forward. All round a second to none service which you wouldn’t get from the big companies who sell white goods. Thank you Aztec and I would have no hesitation in recommending you and will definitely use you again.
Valerie R.
15:24 04 Jun 21
I've used Aztec several times over the years and always found them to be helpful and professional and their prices are reasonable Just had my Dyson V6 fixed Much cheaper than buying a new one
Paul K.
06:18 30 May 21
Friendly helpful service and knowledgeable, truly appreciated
Susannah V.
15:17 29 May 21
Carl H.
20:55 24 May 21
stephen V.
13:34 19 May 21
Jane Walsh (.
11:59 15 May 21
Needed my grill fixing. Very prompt service and job done within 10 minutes. Very professional service.
Ian T.
16:10 12 May 21
Lynn A.
05:44 02 May 21
First class and very informative will recommend 10 out of 10
Janet C.
15:42 30 Apr 21
Aztec did their best to repair my old dishwasher unfortunately it was so old the parts weren't available so we purchased a bosh slimline at a good price off them very pleased we will certainly use Aztec again
joyce C.
07:54 29 Apr 21
Built in Dishwasher broken - call out quick service, quoted cost of repairs and advised the cost was not really viable as the machine was old . Was given advice on a suitable replacement and quoted a price “all in one “ to deliver, remove old machine and fit new machine , no nasty extras! plus they discounted the call out fee. The new unit was delivered and fitted at a convenient time for me. Neat and tidy no mess left all packing etc removed.Happy customer, very clean dishes
Colin M.
20:13 20 Apr 21
Friendly and proficient
Dave P
18:54 18 Apr 21
Mary T.
13:29 16 Apr 21
Derek S.
12:11 16 Apr 21
Excellent service as always arrived on time and food a fast efficient repair at a reasonable price.
Peter S.
08:24 16 Apr 21
Very friendly and prompt. Definitely recommend and would use again
Marian C.
17:05 13 Apr 21
Arrive on time. Very professional, pity he had to condemn the washing machine ☹️, but not their fault.
Michelle W.
16:50 07 Apr 21
Called out for an oven repair very efficient service and good advise given about a new oven which arrived the very next day. Helpful and friendly fitters did a great job would have no hesitation using them again.
Paul R.
09:36 03 Apr 21
Total amateur cheap unprofessional attempt at a business
Denise C.
05:39 02 Apr 21
Repaired my hoover, dropped it off and it was ready the next day and just before Easter too. Excellent service, thank you!
Jim L.
21:54 30 Mar 21
Dropped my Dyson vac off a week and a half ago. Four follow up calls by me so far, each with a promise of a call back. No call back yet...Wish me luck.
Pineapple B.
16:11 19 Mar 21
Hayley W.
14:14 17 Mar 21
Great customer service and prompt appointment and repairs. Will definitely be using you again for any future repairs. Thankyou
Richard P.
13:03 16 Mar 21
Double oven making a loud noise. Repaired and gone in about 10 minutes. Used them for various appliance repairs and would highly recommend to anyone. Always been great!
Pauline M.
16:41 13 Mar 21
Quick response, good communication and timekeeping. Cost effective repair, competitive pricing. Thank you.
Mike N.
13:27 13 Mar 21
An excellent experience with very prompt and personal response to the initial phone call, easy and quick for the home visit that followed. The engineers were professional, very knowledgeable and skilled. Diagnosed and repaired our washer very efficiently. Good pricing structure and reasonable call out fee. I cannon fault this business in any way (if Carlsberg made appliance repair companies!). Thank-you...
Gillian W.
09:44 13 Mar 21
Ray H.
15:03 11 Mar 21
Easy to arrange over the phone. Arrived within booked time within 48 hours. So quick to fix. They will be 1st call for any future requirements. Excellent
Julie P.
17:07 09 Mar 21
Quick call out - came day after I called and value for money didn't overcharge.
Jennie D.
13:00 05 Mar 21
Kathleen M.
11:31 03 Mar 21
Very good and polite
Sinbad T.
13:59 02 Mar 21
Excellent service, professional and fair price for a good job well done...thank you !
Chris J.
15:14 25 Feb 21
Great professional service, always very helpful and good prices on the sparesWill be recommending to friends and colleagues.
Stan B.
19:16 22 Feb 21
Great service throughout. Thank you.
GAIL B.
13:54 22 Feb 21
My American style Samsung fridge freezer temp display was showing 15c on the fridge side and only the bottom half was cool - but had ice. Hold up near the back vents - so we turned it off fir half an hour to see if that helped - it didn’t . I rang Aztec and the engineer asked if it was a frost free ? I said it was - he told me straight away to turn it off for 24 hours and that that should reset it ! I wasn’t confident as I had switched it off for an hour previously - so after emptying it I switch Ed it off and the next day it was still dripping water very slightly inside so we left it over night again and it was dry today - so we turned it back on - and whoopeee the temp guide was back to normal and everything was working perfectly !!THUMBS UP !! To Aztec - they could easily have charged me a call out charge to tell me the same thing and his advice reset the fridge and saved me a lot of money !!WELL DONE AND THANK YOU 😊
John R.
13:05 17 Feb 21
Ian R.
07:40 16 Feb 21
Fast friendly service, highly recommend, know their stuff
Christine C.
15:22 13 Feb 21
clive A.
10:42 13 Feb 21
Fast 5 star service
Anne L.
14:35 02 Feb 21
Excellent company - they turn up and do the repair - friendly, reliable, professional.
Sarah J.
20:34 30 Jan 21
Phoned and spoke to Julie at 12.45. I explained what I needed in a new washing machine. We discussed 2 options that were immediately available. Julie asked a colleague for a recommendation and the machine was delivered and installed at 3.30. Old machine removed. Fantastic service!
Edwin S.
09:01 29 Jan 21
Helen P.
07:41 29 Jan 21
Alison D.
21:55 27 Jan 21
Aztec identified a serious fault in my oven which had been incorrectly installed by another kitchen fitter. They were professional, knowledgeable and provided a first class service. Would recommend them . Thank you
Hanora K.
17:23 19 Jan 21
Peter R.
13:35 14 Jan 21
Excellent service, fast quick reliable professional service. I can highly recommend Aztec Domestics.
gtaska
20:25 12 Jan 21
Martin A.
17:58 12 Jan 21
Fantastic service as always
Marie W.
13:40 11 Jan 21
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Facebook Rating
5.0
Based on 11 reviews
Aztec Domestics
5.0
Maggy Dee H.
18:02 15 Jun 19
superb customer service. many thanks to Paul for the maintenance advice for my machine. saved me hundreds for a new machine.
Emma W.
16:19 29 May 19
Aztec have fixed my washing machine, cooker and tumble dryer, each time they have provided a friendly prompt reliable service with reasonable costs. We had to replace the washer but they sourced the replacement for us at a comparable price to competitors and had it installed the very next day. The lads are very knowledgable about all makes and models and the online booking process makes things so easy.
Heather C.
20:04 22 Jan 19
Highly recommend Aztec, fixed my dyson hoovers and saved a vax cleaner from going to the tip that I thought was beyond saving. Marvellous service, prompt reliable and honest!
Jennifer C.
14:44 21 Jan 19
5* Service! I called up on Saturday with a broken oven booked in for monday afternoon. Repair man was on time, polite and fixed the oven promptly at a very reasonable price. Thank you.
Ellen R.
18:20 20 Dec 18
they are very professional, when they delivered my new machine, they did everything possible they even repaired a light for me and refused to take any cash.they saw we were disabled and I would use them again and recommend them and their workexcellentthank you
Jennifer B.
16:38 14 Nov 18
Used a few times now. Called with a broken washer Monday morning. fixed by Wednesday 8am. fab service and fab price. Thank you.
Adele Tyrer E.
11:14 30 Oct 18
Quick appointment made, fixed tumble dryer quickly, parts ready. Professional service booking the appointment and fixing the problem.
Susan C.
14:32 26 Oct 18
Called them out to my broken washing machine and they were on site the day after, bang on time. Both engineers that attended were friendly and professional, and my machine was back working within 20 minutes.All charges and costs were explained before any work was carried out, and I felt confident that they were doing a good job.Would definitely recommend.
Linda F.
13:47 29 Sep 18
First Class Customer Service again from this company. Cooker stopped working, so went online and booked a repair at a suitable day and time for us. Part ordered and came back to fit on the day and time arranged. Fitted part and then realised there was another issue! So we decided it was more cost effective to buy a new oven. Sale put through to shop electronically, then within 10 minutes shop telephoned for card payment. They promised to return later the same day, which they did. Oven installed and demonstration given. Old appliance taken away, no quibbling, no extra charges. On their way out they mentioned that they finish at 1pm on a Saturday and it was now 1 hour and 20 minutes after their finishing time. Thank you very much for returning and for not leaving us without an oven over the weekend. We can now cook a Sunday Lunch. Fantastic Service.
Mary J.
13:11 20 Sep 18
From waking up to my kitchen flooded , fridge freezer stopped working . Cannot fault their service , 5 Star . Paid for my fridge freezer at 11 am Delivered an fitted by 1.30 pm . Well done and many thanks . Big stores couldn't match this service .
Rachel O.
08:42 11 Aug 18
Excellent service used them twice to repair different aspects of my oven. Both times the issue was repaired efficiently. Would definitely recommend them.
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What we need you to do

Provide the Make & Model of your appliance

Describe the fault of the appliance as best you can

Leave the appliance in situ and connected to the electricity supply

Whatever the fault is don't worry, we will have seen it before and it's probably not as bad as you may think. As well as the usual not heating faults or maybe getting too hot, we often repair smashed door glass and doors that have dropped off.

When will the engineer arrive?

When you call to book in your faulty appliance our service team will arrange a suitable appointment time with you and our engineers will usually arrive well within your arranged slot.

How much will it cost?

A repair by us can be as little as £25 but rest assured that the engineer will advise you as to how much it will cost to repair your appliance before work is carried out.

How can I pay?

We accept payment by cash or card. Our engineers carry card machines on the vans and this is often the preferred method by many customers.

Common faults we see

The fridge is warm but the freezer is cold

The door has fallen off

The freezer has defrosted

Read Our Reviews

We pride ourselves in getting good reviews and many customers use them to aid in their decision to use us and then continue to do so.

How Can I book A Repair?

You can easily book a repair by calling our knowledgeable service team on 01257 241619 alternatively you can book online - even when we are closed

Read Our Reviews

Book A Repair

Repair & Save with Aztec Domestics

At Aztec domestics we repair most makes of REFRIGERATION PRODUCTS. Our engineers assess each job before they come to your home, so in the vast majority of cases we have the parts on our vans ready to repair your appliance in your home and on the 1st visit.

We aim to repair most refrigeration appliances such as under counter Fridge and Freezer, Integrated Fridges and Freezers, Static Fridge Freezers and Frost Free Fridge Freezers

FROST FREE APPLIANCES:
If your appliance is not retaining its temperature, our initial advice is to unplug it from the mains supply and leave to defrost for a minimum of 24 hours with both doors open. In most cases this will rectify the problem and the appliance will start to work efficiently again.

We repair almost all makes of appliances such as
Hotpoint, Indesit, Belling, Ariston, Creda, LG, Samsung, Bosch, Neff, Siemens, Aeg, Zanussi, Electrolux, Sharp, Luxor, Amica, IceKing, Montpellier, Royale, Prima, Fridgemaster, Royale, Teknix, Tecnik, White Knight, Iberna, Hoover, Candy and more.

If you find the problem persists, please contact us to arrange an engineer call out.

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