Refrigeration, Fridge Freezers

Google Rating
4.8
Based on 155 reviews
Aztec Domestics
4.8
Jennie D.
13:00 05 Mar 21
Kathleen M.
11:31 03 Mar 21
Very good and polite
Sinbad T.
13:59 02 Mar 21
Excellent service, professional and fair price for a good job well done...thank you !
Chris J.
15:14 25 Feb 21
Great professional service, always very helpful and good prices on the sparesWill be recommending to friends and colleagues.
Stan B.
19:16 22 Feb 21
Great service throughout. Thank you.
GAIL B.
13:54 22 Feb 21
My American style Samsung fridge freezer temp display was showing 15c on the fridge side and only the bottom half was cool - but had ice. Hold up near the back vents - so we turned it off fir half an hour to see if that helped - it didn’t . I rang Aztec and the engineer asked if it was a frost free ? I said it was - he told me straight away to turn it off for 24 hours and that that should reset it ! I wasn’t confident as I had switched it off for an hour previously - so after emptying it I switch Ed it off and the next day it was still dripping water very slightly inside so we left it over night again and it was dry today - so we turned it back on - and whoopeee the temp guide was back to normal and everything was working perfectly !!THUMBS UP !! To Aztec - they could easily have charged me a call out charge to tell me the same thing and his advice reset the fridge and saved me a lot of money !!WELL DONE AND THANK YOU 😊
John R.
13:05 17 Feb 21
Ian R.
07:40 16 Feb 21
Fast friendly service, highly recommend, know their stuff
Christine C.
15:22 13 Feb 21
clive A.
10:42 13 Feb 21
Fast 5 star service
Anne L.
14:35 02 Feb 21
Excellent company - they turn up and do the repair - friendly, reliable, professional.
Sarah J.
20:34 30 Jan 21
Phoned and spoke to Julie at 12.45. I explained what I needed in a new washing machine. We discussed 2 options that were immediately available. Julie asked a colleague for a recommendation and the machine was delivered and installed at 3.30. Old machine removed. Fantastic service!
Edwin S.
09:01 29 Jan 21
Helen P.
07:41 29 Jan 21
Alison D.
21:55 27 Jan 21
Aztec identified a serious fault in my oven which had been incorrectly installed by another kitchen fitter. They were professional, knowledgeable and provided a first class service. Would recommend them . Thank you
Hanora K.
17:23 19 Jan 21
Peter R.
13:35 14 Jan 21
Excellent service, fast quick reliable professional service. I can highly recommend Aztec Domestics.
gtaska
20:25 12 Jan 21
Martin A.
17:58 12 Jan 21
Fantastic service as always
Marie W.
13:40 11 Jan 21
anne O.
10:44 02 Jan 21
Absolutely delighted. The lads were pleasant, professional and had it fixed in no time. Thank you very much.
Laura G.
11:23 22 Dec 20
Matt W.
15:18 21 Dec 20
Paul was brilliant!! Arrived as expected, fixed the dryer and saved me about £200. Really, really happy professional, polite service. Would definitely recommend. Thanks!!
Carl S.
16:20 15 Dec 20
Was good and quick. All sorted.
Peter S.
15:50 09 Dec 20
Great service all covid guidance adhered to would highly recommend
Deborah H.
14:53 01 Dec 20
Easy to book an engineer online, came on time, repaired within an hour and cleaned up after. Great price too, couldn't ask for more. Would highly recommend.
Maureen S.
16:49 30 Nov 20
Phoned to book a repair and they came out the same day, both gentlemen that came did a great job and sorted my washing machine in a very short time and put every thing back in place for me. Excellent value for money.
Katherine H.
16:32 27 Nov 20
Efficient, professional, quick and good value
sylvia H.
12:47 18 Nov 20
Very good service will use again when needed
Phil H.
15:08 16 Nov 20
£85 to clip two springs back in place WOW
Andrew C.
09:57 14 Nov 20
Barbara R.
19:21 30 Oct 20
Very professional and friendly excellent communication would recommend Aztec Domestic. Came at short notice and I would highly recommend the two Plumbers
Romilly2
16:14 30 Oct 20
Amazing service. Was able to book online for a callout with a time window , received an email confirmation and text before the engineer arrived. He diagnosed problem in 5 mins and part was ordered immediately to be fitted two days later. Job finished with no fuss and easy payment by phone. This is the way services should be Run!
Jodie T.
14:58 29 Oct 20
Sam
13:02 27 Oct 20
Martyn A.
12:17 27 Oct 20
Easy to book a service online. Paul arrived in the time window stated and fixed the oven efficiently and explained what was wrong while doing it. Good service, have used before and will use again.
Ryan W.
09:03 27 Oct 20
My partner took a hoover for repair, two weeks later after numerous calls - no answer, so I took my hoover back! But they offered to lend me one... 😒 Jog on, timewasters
Neil M.
15:45 15 Oct 20
Michael H.
11:31 10 Oct 20
Friendly and knowledgeable staff. Prompt and courteous service.
Emma H.
10:37 01 Oct 20
thomas B.
05:10 26 Sep 20
REPORTED FAULT IN MORNING, ALL FIXED BY 3.30 PM,VERY REASONABLE COST AND FRIENDLY AND PROFESSIONAL STAFF.PART WAS IN STOCK, SO VERY PLEASED.
John S.
18:55 23 Sep 20
Excellent service, we will defiantly use them again if we need any large appliance repairing. Thank you!
Di W.
16:39 18 Sep 20
Adele H.
10:29 18 Sep 20
julie B.
16:14 11 Sep 20
Excellent service. Great advice given in the shop. A new washing machine bought, delivered and installed within three hours. Very friendly too. Highly recommend.
Gemma L.
09:53 08 Sep 20
Excellent service, very professional, great communication and great value. Fixed our extractor hood in no time! Would recommend.
Dave S.
13:11 04 Sep 20
Becky C.
19:05 03 Sep 20
Eva
10:48 03 Sep 20
Efficient professional service. Always reliable and fairly priced.
Stu R.
08:39 03 Sep 20
When you strip your washing machine because it’s not draining and need a new pump the same day because you don’t want the Mrs complaining about the mess, plus you won’t remember where all the screws go tomorrow. The first place to try is Aztec domestics.They tracked down and confirmed the correct part for my older machine and double checked against my old part when I arrived.Excellent service, fantastic value and superb service. Highly recommend.
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Facebook Rating
5.0
Based on 11 reviews
Aztec Domestics
5.0
Maggy Dee H.
18:02 15 Jun 19
superb customer service. many thanks to Paul for the maintenance advice for my machine. saved me hundreds for a new machine.
Emma W.
16:19 29 May 19
Aztec have fixed my washing machine, cooker and tumble dryer, each time they have provided a friendly prompt reliable service with reasonable costs. We had to replace the washer but they sourced the replacement for us at a comparable price to competitors and had it installed the very next day. The lads are very knowledgable about all makes and models and the online booking process makes things so easy.
Heather C.
20:04 22 Jan 19
Highly recommend Aztec, fixed my dyson hoovers and saved a vax cleaner from going to the tip that I thought was beyond saving. Marvellous service, prompt reliable and honest!
Jennifer C.
14:44 21 Jan 19
5* Service! I called up on Saturday with a broken oven booked in for monday afternoon. Repair man was on time, polite and fixed the oven promptly at a very reasonable price. Thank you.
Ellen R.
18:20 20 Dec 18
they are very professional, when they delivered my new machine, they did everything possible they even repaired a light for me and refused to take any cash.they saw we were disabled and I would use them again and recommend them and their workexcellentthank you
Jennifer B.
16:38 14 Nov 18
Used a few times now. Called with a broken washer Monday morning. fixed by Wednesday 8am. fab service and fab price. Thank you.
Adele Tyrer E.
11:14 30 Oct 18
Quick appointment made, fixed tumble dryer quickly, parts ready. Professional service booking the appointment and fixing the problem.
Susan C.
14:32 26 Oct 18
Called them out to my broken washing machine and they were on site the day after, bang on time. Both engineers that attended were friendly and professional, and my machine was back working within 20 minutes.All charges and costs were explained before any work was carried out, and I felt confident that they were doing a good job.Would definitely recommend.
Linda F.
13:47 29 Sep 18
First Class Customer Service again from this company. Cooker stopped working, so went online and booked a repair at a suitable day and time for us. Part ordered and came back to fit on the day and time arranged. Fitted part and then realised there was another issue! So we decided it was more cost effective to buy a new oven. Sale put through to shop electronically, then within 10 minutes shop telephoned for card payment. They promised to return later the same day, which they did. Oven installed and demonstration given. Old appliance taken away, no quibbling, no extra charges. On their way out they mentioned that they finish at 1pm on a Saturday and it was now 1 hour and 20 minutes after their finishing time. Thank you very much for returning and for not leaving us without an oven over the weekend. We can now cook a Sunday Lunch. Fantastic Service.
Mary J.
13:11 20 Sep 18
From waking up to my kitchen flooded , fridge freezer stopped working . Cannot fault their service , 5 Star . Paid for my fridge freezer at 11 am Delivered an fitted by 1.30 pm . Well done and many thanks . Big stores couldn't match this service .
Rachel O.
08:42 11 Aug 18
Excellent service used them twice to repair different aspects of my oven. Both times the issue was repaired efficiently. Would definitely recommend them.
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What we need you to do

Provide the Make & Model of your appliance

Describe the fault of the appliance as best you can

Leave the appliance in situ and connected to the electricity supply

Whatever the fault is don’t worry, we will have seen it before and it’s probably not as bad as you may think. As well as the usual not heating faults or maybe getting too hot, we often repair smashed door glass and doors that have dropped off.

When will the engineer arrive?

When you call to book in your faulty appliance our service team will arrange a suitable appointment time with you and our engineers will usually arrive well within your arranged slot.

How much will it cost?

A repair by us can be as little as £25 but rest assured that the engineer will advise you as to how much it will cost to repair your appliance before work is carried out.

How can I pay?

We accept payment by cash or card. Our engineers carry card machines on the vans and this is often the preferred method by many customers.

Common faults we see

The fridge is warm but the freezer is cold

The door has fallen off

The freezer has defrosted

Read Our Reviews

We pride ourselves in getting good reviews and many customers use them to aid in their decision to use us and then continue to do so.

How Can I book A Repair?

You can easily book a repair by calling our knowledgeable service team on 01257 241619 alternatively you can book online – even when we are closed

Read Our Reviews

Book A Repair

Repair & Save with Aztec Domestics

At Aztec domestics we repair most makes of REFRIGERATION PRODUCTS. Our engineers assess each job before they come to your home, so in the vast majority of cases we have the parts on our vans ready to repair your appliance in your home and on the 1st visit.

We aim to repair most refrigeration appliances such as under counter Fridge and Freezer, Integrated Fridges and Freezers, Static Fridge Freezers and Frost Free Fridge Freezers

FROST FREE APPLIANCES:
If your appliance is not retaining its temperature, our initial advice is to unplug it from the mains supply and leave to defrost for a minimum of 24 hours with both doors open. In most cases this will rectify the problem and the appliance will start to work efficiently again.

We repair almost all makes of appliances such as
Hotpoint, Indesit, Belling, Ariston, Creda, LG, Samsung, Bosch, Neff, Siemens, Aeg, Zanussi, Electrolux, Sharp, Luxor, Amica, IceKing, Montpellier, Royale, Prima, Fridgemaster, Royale, Teknix, Tecnik, White Knight, Iberna, Hoover, Candy and more.

If you find the problem persists, please contact us to arrange an engineer call out.

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