Thank you so much for coming out quickly in a mini emergency situation. It’s the second time you come out to me over a few year’s time. I would not use anyone else. Super help on the phone and repair completed well. You really have customer service in focus and I can only say thank you for a job well done!
Testimonials
Your feedback is so important to us. Please take a minute to leave us your comments using one of the methods below.
Excellent service Our condenser dryer broke down on Sunday phoned Aztec 9am Monday morning up and running again by 15.30pm and Liam the engineer was polite and fully explained what the fault was. Will definitely use Aztec again
Alan A.
15:54 09 Dec 19
Really efficient and well priced repairs
Adeana M.
15:42 05 Dec 19
Prompt service. Professional and efficient and solved our fridge problem. Will use again.
Janice P.
19:36 26 Nov 19
Fast, efficient, good value and friendly service. What is not to like! Would recommend and would use again.
David 80s N.
12:00 23 Nov 19
Mark D.
09:09 22 Nov 19
Used the website to book a repair to my dishwasher. They came within the requested period, quickly identified and repaired my machine using parts carried on ther van. Just what I needed.
Tony S.
14:52 18 Nov 19
Great service, good prices, would highly recommend
Stephen W.
16:22 08 Nov 19
Oven needed fixing! Found the problem immediately...Very knowledgeable, excellent service, fast and efficient - would highly recommend!!!
Andrew B.
10:04 06 Nov 19
Graham L.
17:50 05 Nov 19
Reasonably priced and great service, fully recommend
Joanne M.
10:24 22 Oct 19
Quick and efficient service from a friendly young man .
Christine S.
21:41 15 Oct 19
Engineer arrived when they said they would. Liam diagnosed and fitted a new element on my range cooker within 30 minutes. Excellent service, thank you.
Martin H.
08:59 08 Oct 19
Found the overall experience great - booked a call out easily and they showed up when they said they would. The engineer was really good and explained every step he was taking and why. Would recommend
Marie H.
10:52 03 Oct 19
Turned up on time and found fault almost immediately on fridge. Paul was a very knowledgeable engineer. Just paid call out charge. Would use again.
Eileen H.
20:38 01 Oct 19
Excellent service.Came in with my Brother this morning.For a new washer.Very helpful and Basil was made to feel part of the experience.Thank you so much🙂
Carole O.
13:07 24 Sep 19
Paul and Liam are lovely guys. Fantastic company. Will use again definitely. Thank you
Jackie A.
14:32 11 Sep 19
Fantastic service, called at 9am and they came out by 1pm that day washing machine was fixed within 15 mins, couldn't fault them
Alison H.
11:16 09 Sep 19
Called in the morning and they came out in the afternoon! Great service and lovely guys. Unfortunately it means I now have to get on with the washing!! 😁
Sophie Q.
15:55 02 Sep 19
Our Teka oven stopped working and we rang Aztec Domestics who came out to inspect the cooker within a short period of time. They diagnosed the fault immediately and ordered the required part They came back and fitted part within the week. The cook now works perfectly. I would use them again should the need arise and would definitely recommend them.
Timosapp
17:33 19 Aug 19
Lauren E.
05:26 15 Aug 19
Would just like to say what an exceptional servie and would advise anyone to go with the company. Lovely lads who work hard and to a satisfactory level.Thankyou so much.
Debra H.
13:01 12 Aug 19
Excellent service
Lisa B.
13:51 06 Aug 19
Liam & Paul arrived to fix my washing machine. Helpful advice was also appreciated.Superpowers worked a treat! 😉I'm delighted & grateful.Professional, courteous and helpful.
Kit The D.
13:50 06 Aug 19
Excellent service from Aztec Domestics, well done for your highly impressive delivery of repair to our oven, thanks.
Sean G.
12:36 05 Aug 19
Not very helpful only seemed interested in big jobs.
Michael J.
11:09 03 Aug 19
Steven W.
13:12 02 Aug 19
excellent service. part ordered for cooker and fitted very quickly. would defiantly recommended
suzanne P.
16:55 01 Aug 19
Such amazing service! The engineers were here exactly when they said they would be. They diagnosed and fixed my oven in 30 minutes. I am so grateful for their expertise. Thank you.
Sarah L.
08:54 29 Jul 19
Richard B.
10:04 23 Jul 19
Would be good if they ring you back when they say they will.
Iain P.
16:52 11 Jul 19
Excellent next day service. Very efficient and professional service engineers.
Simon W.
11:50 09 Jul 19
Harold P.
14:36 08 Jul 19
Very please with the service
Wendy H.
18:30 01 Jul 19
Excellent service. Repair man was was very helpful on how to maintain my washer to help it last longer and he was quick. Altogether very happy.
Jacqueline L.
19:13 30 Jun 19
Very impressed with this company. Excellent and highly efficient service from the minute I walked in the shop in Chorley to the engineer Paul coming out to mend my dishwasher. I shall be using them again. Thanks!
Diane O.
09:41 27 Jun 19
Liam came today and soon diagnosed the issue of a faulty plug socket, he soon sourced a new part and fitted with no fuss. Top job
J0nesy82
18:24 25 Jun 19
superb customer service. many thanks to Paul for the maintenance advice for my machine. saved me hundreds for a new machine.
Maggy Dee H.
18:02 15 Jun 19
Engineer who knew exactly what he was doing, determined fault straight away & had replacement pump on van. Job done very professionally. Thank you Paul.
Trevor P.
11:26 12 Jun 19
Aztec have fixed my washing machine, cooker and tumble dryer, each time they have provided a friendly prompt reliable service with reasonable costs. We had to replace the washer but they sourced the replacement for us at a comparable price to competitors and had it installed the very next day. The lads are very knowledgable about all makes and models and the online booking process makes things so easy.
Emma W.
16:19 29 May 19
Anarchy 1.
13:40 28 May 19
Excellent service, fixed washing machine on the same visit at a very reasonable price. Wouldn’t hesitate to recommenced A+
Paul
08:58 22 May 19
Brilliant service. I thought repairs were a thing of the past but was wrong , up and running in under an hour and so much cheaper than buying new when not needed. Will happily use again
paul H.
11:29 09 May 19
Rang Aztec Domestics Friday afternoon. The lady I spoke to was very efficient. Took all the details of my washing machine after advising me where to find the information. Told me someone would come to look at the machine Monday after 1pm. Received email confirming appointment. A very nice young man arrived approx 3pm Monday and told me he could fix ix it and how much it would cost. All done in less than 30minutes. Marvellous!! Very pleased with service and price. Thanks I will certainly use Aztec Domestics from now on. Kind regardsKath from Leyland
Kath H.
22:39 08 Apr 19
Two very friendly engineers ,who fixed the washine machine very quickly and at a great price. I couldn't recommend them highly enough. Thankyou.
Katie L.
11:54 18 Mar 19
Rang 9am this morning arrived 11.10 fixed the dryer very polite and reasonable prices defo use again
Ian F.
14:10 20 Feb 19
Paul came out on a Saturday morning to look at our washing machine, diagnosed the problem and fixed within a short space of time. Thumbs up for Paul! Thanks Aztec, we would definitely use you again and would recommend you 🙂
Joanna L.
16:27 09 Feb 19
Fantastic, prompt and efficient service. I called them out this morning to attend to a cooker that wasn’t working. They attended this afternoon, identified the problem and managed to fix the issue straight away. The work has been guaranteed for 12 months and the cost was as quoted. I wouldn’t hesitate in recommending them to anyone and will be using them again in the future. Special thanks to Julie for dealing with the enquiry so well and Paul the engineer for fixing the problem. Well done, keep up the great work !
Nick G.
15:59 08 Feb 19
As always, a very efficient service from Paul who fixed our dishwasher ,left no mess, was very pleasant and came when promised.i would definitely recommend this company
Janette F.
00:25 03 Feb 19
Highly recommend Aztec, fixed my dyson hoovers and saved a vax cleaner from going to the tip that I thought was beyond saving. Marvellous service, prompt reliable and honest!
Heather C.
20:04 22 Jan 19
5* Service! I called up on Saturday with a broken oven booked in for monday afternoon. Repair man was on time, polite and fixed the oven promptly at a very reasonable price. Thank you.
Jennifer C.
14:44 21 Jan 19
Fast, efficient, clean. No nonsense- job done
Kath M.
21:40 09 Jan 19
Excellent Service friendly efficient & very courteous would highly recommend this company
karen A.
15:47 27 Dec 18
Very pleased with Aztec Domestics. They were fairly-priced, punctual and obviously highly-skilled. Wouldn't hesitate to recommend them.
Catherine D.
10:32 24 Dec 18
Very helpful and friendly staff.Went in yesterday at 10.30 to buy a new washing machine and it was delivered fitted and working by 17.00hrs same dayVery efficient and reasonably priced.This is not the 1st time I used them. I would highly recommend them.Julie was extremely helpful to my 88 year old mother
Pauline L.
10:34 22 Dec 18
they are very professional, when they delivered my new machine, they did everything possible they even repaired a light for me and refused to take any cash.they saw we were disabled and I would use them again and recommend them and their workexcellentthank you
Ellen R.
18:20 20 Dec 18
Super fast response and fast repair, highly recommend Aztec Domestics
Andy D.
09:47 12 Dec 18
Where do I start these people have saved my bum a good few times they are friendly and get the job done every time I love this people they are always fair with prices that the charge
Nikki S.
09:42 12 Dec 18
yet another job well done. Thank you
Mac E.
11:58 06 Dec 18
replaced the door seal on our washing machine, quick, reliable and value for money. Best in Chorley, would highly recommend.
Rob O.
14:35 02 Dec 18
Superb service at short notice and not for the first time. The guys from Aztec Domestics came to fix my ageing washing machine within a couple of hours. They had the parts with them, were personable and efficient. All done for a reasonable price and paid for by card in seconds. Couldn’t recommend highly enough - THANK YOU!
Jo D.
18:00 30 Nov 18
Used a few times now. Called with a broken washer Monday morning. fixed by Wednesday 8am. fab service and fab price. Thank you.
Jennifer B.
16:38 14 Nov 18
Professional, prompt good price and would recommend without reservation.
Mrs L C.
15:07 12 Nov 18
Quick appointment made, fixed tumble dryer quickly, parts ready. Professional service booking the appointment and fixing the problem.
Adele Tyrer E.
11:14 30 Oct 18
Called them out to my broken washing machine and they were on site the day after, bang on time. Both engineers that attended were friendly and professional, and my machine was back working within 20 minutes.All charges and costs were explained before any work was carried out, and I felt confident that they were doing a good job.Would definitely recommend.
Susan C.
14:32 26 Oct 18
First time using Aztec asI am new to the area. Problem with the washing machine, sorted and rectified very swiftly and efficiently. Paul did a first class job at a very reasonable price and I would definitely recommend Aztec to anyone.
Colin T.
13:03 26 Oct 18
Fantastic response and did the job very efficiently as usual. Heartily recommend Aztec Domestics
Kath R.
17:26 11 Oct 18
First Class Customer Service again from this company. Cooker stopped working, so went online and booked a repair at a suitable day and time for us. Part ordered and came back to fit on the day and time arranged. Fitted part and then realised there was another issue! So we decided it was more cost effective to buy a new oven. Sale put through to shop electronically, then within 10 minutes shop telephoned for card payment. They promised to return later the same day, which they did. Oven installed and demonstration given. Old appliance taken away, no quibbling, no extra charges. On their way out they mentioned that they finish at 1pm on a Saturday and it was now 1 hour and 20 minutes after their finishing time. Thank you very much for returning and for not leaving us without an oven over the weekend. We can now cook a Sunday Lunch. Fantastic Service.
Linda F.
13:47 29 Sep 18
Each time I have used this company , it has been a friendly , very efficient and totally trustworthy experience . I would highly recommend them , they give fantastic help , advise and all for a great price !
Janette J.
11:04 22 Sep 18
From waking up to my kitchen flooded , fridge freezer stopped working . Cannot fault their service , 5 Star . Paid for my fridge freezer at 11 am Delivered an fitted by 1.30 pm . Well done and many thanks . Big stores couldn't match this service .
Mary J.
13:11 20 Sep 18
Excellent service used them twice to repair different aspects of my oven. Both times the issue was repaired efficiently. Would definitely recommend them.
Rachel O.
08:42 11 Aug 18
D P
14:58 05 Aug 18
Friendly, helpful, knowledgeable staff. Excellent service.
Paul A.
15:34 11 May 18
Great service each time. Thanks
Phil J.
11:58 10 Mar 18
Speedy service, knowledgeable guys & they hold a lot of stock so great for if you need to replace your appliances urgently.
Vix B.
16:58 12 Feb 18
Told they would come in the morning, turned up at 11.55am waited in all morning. Phone call wouldn't of gone a miss. £30 for £12 part £45 for 5 mins labour. Receipt already printed out before they arrived
Daniel M.
23:31 04 Nov 17
03/11/17 yesterday old washing machine was deemed broken and today new washing machine delivered and installed as promised. Excellent cheerful, reliable, expert service. Thank you and will be coming back to buy dishwasher and freezer from Aztec.
Gaynor W.
17:31 03 Nov 17
Brilliant service provided by this Company. The engineer was out within 30 mins and had the job completed within the hour! You will not find a better service than aztec domestics. Reasonably priced aswell! Thanks very much!
DAC BUILDING S.
10:32 19 Sep 17
First Class service from a great company, friendly, reliable and trustworthy ! Would not hesitate to use again in the future. 10/10 from us.
John S.
13:55 03 Sep 17
I have been using Aztec for many years and have been more than satisfied with their work. Honest advice always received. I can't understand the review below as when you call them an automated message makes it very clear that there is a £25 call our charge, after all who works for nothing these days, they obviously expect payment for their time as do a lot of tradesmen. I am more than happy to recommend them.
Carl F
08:54 17 Aug 17
Had a broken washing machine, and my gut instinct was to replace, but thought I'd see if it was repairable. Rang Aztec and explained the fault, and was booked in with a time slot. The engineer basically said it would cost hundreds to repair, and should replace. I was charged £25 for this. I was not made aware when I rang up about call out charges. Was not impressed that it cost £25 to be told what I already knew.
Callum A.
09:49 15 Aug 17
Fast, effiecient and very personable. Their number will go into my contacts list for any future repairs.
Tony H.
09:36 27 Jun 17
We have used Aztec a couple of times now for repairs on different parts of our range cooker, and their service is prompt, professional and reasonably priced. I am so glad that we found them, and they will be our first port of call for any future repairs. We would definitely recommend them 100%.
Sheila M.
09:17 01 May 17
Excellent, professional service. Great customer care. Washing machine was fixed within 20 mins and at a very reasonable price. Don't bother looking elsewhere. I'll definately be using their services in the future. Thankyou aztec domestics. 5 stars well deserved.
Helena L.
09:18 29 Apr 17
Came out within 48 hours, fixed at very reasonable price! Great service
Julia P.
15:47 02 Feb 17
Dean was fantastic from start to finish of my purchase of a new hoover, customer service was amazing compared to alot of other big retailers i had already been to. I would definately advise going here for any appliances or carpet cleaning needs!! Thankyou Dean!
clare R.
16:22 12 Apr 16
Ashley S.
19:06 08 Jul 15
Absolutely brilliant service, really friendly chap that explained everything he did. Responded really quickly to my call and my washing machine was fixed within 24 hours of ringing. By far the best service I’ve recieved with unbeatable prices. Would definitely recommend and use again
Fantastic service from Paul. Turned up within an hour to look at my washing machine which was faulty. Lots of great advice, would definitely recommend
Superb service able to book on line a time slot. Liam arrived very cheery character chatty new his stuff spot on with what he thought the problem in and sorted with 20 mins. Will recommend most definitely
Had a problem with dishwasher. Engineer arrived on time . He fixed the problem promptly. Very pleased with the service. Thank you
Contacted you by the web service on a bank holiday to come on Wednesday. You rang me on the Tuesday and identified the possible fault after a conversation. You said “It sounds like the element has gone, we’ll order you a new one, but we won’t have it until Thursday. Can we come on Thursday instead?”
I only had to wait in for an afternoon and I received a text 20 mins before you arrived.
You came and fitted it and all is good.
It makes a pleasant change to encounter such common sense and customer service. Thank you.
Brilliant service! Had a problem with dishwasher. Diagnosed problem promptly, fixed and great value. Would definitely use again. Lovely down to earth people. Many thanks.
Called Aztec domestics Monday as dishwasher packed in. Engineer came same day. Unfortunately machine needed replacing but nothing was to o much. Ordered new one and was fitted Wednesday. Engineer was extremely helpful and ensured fitting was exactly as required. Definitely recommend to all!
Fantastic service! From the ease of the online booking system, super punctual arrival on the day, friendly engineer a fixed washing machine by replacing the broken motor within 20 minutes of arriving. Highly recommended and will certainly use again. Many thanks for the fantastic service.
Used Aztec for over 30 years. Perfect service, Front cover of washing machine broke. Part ordered and fitted within days. Excellent communication
Paul came to install my new tumble dryer today. Fantastic service & product, Paul was very professional and well mannered.
Before purchasing the dryer I called in to the shop 2-3 times to chat about the dryer and get dimensions. I must say the receptionist and other staff on the shop floor were all so friendly, extremely helpful and very knowledgeable about their products. I love supporting my local businesses and I’d highly recommend Aztec.
Thanks again for the fantastic service guys!
Superb service! emailed request to repair washing machine Thursday tea time, Paul arrived 9 a.m. Friday and fixed within an hour for a reasonable price ! Moved to new house the following day Paul came out to assess space etc for an integrated dishwasher in kitchen and plumb washing machine in garage including drilling through garage wall for waste water pipe etc. Came two days later and fitted both. Thrilled with the work,Paul fitted extra matching panel in kitchen to fill gap from previous washer The price quoted is for the appliance, delivery and installation. Great reliable friendly service I am recommending to everybody!
