Thank you I have just had a repair man out called Paul and what a pleasant and polite chap he is, and he also did a good repair job on my oven
Testimonials
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Excellent service. Very efficient and professional. Job done quickly and no fuss. Would recommend and definitely use again.
Annette M.
14:14 05 Aug 21
Stuart A.
21:08 24 Jul 21
David K.
16:54 23 Jul 21
Very poor service from start. Engineer was late but didn't acknowledge the fact, even though mine was the 1st appointment that morning. He opened the freezer door and said 'I think we can say it's done for' without even inspecting my 3 Yr old freezer! He then inspected, said requires a thermostat and to expect a call that week.No call, so 2wks passed and I chased them, to be told the office will chase it up and let me know. Another 2 weeks passed so I chased again. Nothing on their system... They'll call me back.Did call back but to be told they can't get the part. Had a month of scorching hot weather and no freezer. Could've got new before now!! Not going to use them again.
Elaine G.
09:39 20 Jul 21
I engaged with the company a few days ago to buy an oven. They did not have what I needed (very bespoke requirement), but despite knowing they wouldn't be making any money from me they still continued to go out of their way to assist. They were taking measurements and searching technical drawings to find me the exact model I needed. Very knowledgeable too as knew specific information about different brands which helped me find a near identical oven that fitted a very specific shaped hole! Saved me so much stress and time. This company knows its stuff and cares.
Esme B.
19:07 07 Jul 21
So my washing machine wasn't repairable but Aztek sorted me out with a replacement within 24 hours. Great service when you need it in a hurry. Very friendly and professional staff too.
Lorraine's Vegan A.
14:16 07 Jul 21
Neff washer broke down Tuesday and inspected by Aztec the day after I reported it [Wednesday].Found to be irreparable so agreed they supply a replacement of almost identical type. It was delivered and fitted within half an hour of arriving at my home the following day [Thursday]. Their all-in price beat the price I obtained from every other washer service provider [e.g. AO, Appliances Direct, Neff].Brilliant service!
David S.
11:00 03 Jul 21
Contacted regarding broken fridge freezer, was given prompt and accurate advice, needed a new fridge freezer, quoted and before I knew it was booked in, was fitted so quickly, old one removed and left with much better quality fridge freezer. Great service, will definitely use again - made everything so easy.
Kirsty H.
10:48 03 Jul 21
Sarah P.
12:31 25 Jun 21
Janet S.
07:54 11 Jun 21
A repair person came to look at my dishwasher the day after I booked the call. The dishwasher had stopped working and unfortunately it was unrepairable. He advised that Aztec sold dishwashers and if I ordered one from them I would get the call out fee deducted from the purchase price. I ordered a new one around 6 pm on that day and confirmation of the delivery and installation date was the day after. The installation team were excellent removing the old dishwasher and taking it away and plumbing in the new one for me which wasn’t straight forward. All round a second to none service which you wouldn’t get from the big companies who sell white goods. Thank you Aztec and I would have no hesitation in recommending you and will definitely use you again.
Janet H.
18:18 08 Jun 21
I've used Aztec several times over the years and always found them to be helpful and professional and their prices are reasonable Just had my Dyson V6 fixed Much cheaper than buying a new one
Valerie R.
15:24 04 Jun 21
Friendly helpful service and knowledgeable, truly appreciated
Paul K.
06:18 30 May 21
Susannah V.
15:17 29 May 21
Carl H.
20:55 24 May 21
stephen V.
13:34 19 May 21
Needed my grill fixing. Very prompt service and job done within 10 minutes. Very professional service.
Jane Walsh (.
11:59 15 May 21
Ian T.
16:10 12 May 21
First class and very informative will recommend 10 out of 10
Lynn A.
05:44 02 May 21
Aztec did their best to repair my old dishwasher unfortunately it was so old the parts weren't available so we purchased a bosh slimline at a good price off them very pleased we will certainly use Aztec again
Janet C.
15:42 30 Apr 21
Built in Dishwasher broken - call out quick service, quoted cost of repairs and advised the cost was not really viable as the machine was old . Was given advice on a suitable replacement and quoted a price “all in one “ to deliver, remove old machine and fit new machine , no nasty extras! plus they discounted the call out fee. The new unit was delivered and fitted at a convenient time for me. Neat and tidy no mess left all packing etc removed.Happy customer, very clean dishes
joyce C.
07:54 29 Apr 21
Friendly and proficient
Colin M.
20:13 20 Apr 21
Dave P
18:54 18 Apr 21
Mary T.
13:29 16 Apr 21
Excellent service as always arrived on time and food a fast efficient repair at a reasonable price.
Derek S.
12:11 16 Apr 21
Very friendly and prompt. Definitely recommend and would use again
Peter S.
08:24 16 Apr 21
Arrive on time. Very professional, pity he had to condemn the washing machine ☹️, but not their fault.
Marian C.
17:05 13 Apr 21
Called out for an oven repair very efficient service and good advise given about a new oven which arrived the very next day. Helpful and friendly fitters did a great job would have no hesitation using them again.
Michelle W.
16:50 07 Apr 21
Total amateur cheap unprofessional attempt at a business
Paul R.
09:36 03 Apr 21
Repaired my hoover, dropped it off and it was ready the next day and just before Easter too. Excellent service, thank you!
Denise C.
05:39 02 Apr 21
Dropped my Dyson vac off a week and a half ago. Four follow up calls by me so far, each with a promise of a call back. No call back yet...Wish me luck.
Jim L.
21:54 30 Mar 21
Pineapple B.
16:11 19 Mar 21
Great customer service and prompt appointment and repairs. Will definitely be using you again for any future repairs. Thankyou
Hayley W.
14:14 17 Mar 21
Double oven making a loud noise. Repaired and gone in about 10 minutes. Used them for various appliance repairs and would highly recommend to anyone. Always been great!
Richard P.
13:03 16 Mar 21
Quick response, good communication and timekeeping. Cost effective repair, competitive pricing. Thank you.
Pauline M.
16:41 13 Mar 21
An excellent experience with very prompt and personal response to the initial phone call, easy and quick for the home visit that followed. The engineers were professional, very knowledgeable and skilled. Diagnosed and repaired our washer very efficiently. Good pricing structure and reasonable call out fee. I cannon fault this business in any way (if Carlsberg made appliance repair companies!). Thank-you...
Mike N.
13:27 13 Mar 21
Gillian W.
09:44 13 Mar 21
Easy to arrange over the phone. Arrived within booked time within 48 hours. So quick to fix. They will be 1st call for any future requirements. Excellent
Ray H.
15:03 11 Mar 21
Quick call out - came day after I called and value for money didn't overcharge.
Julie P.
17:07 09 Mar 21
Jennie D.
13:00 05 Mar 21
Very good and polite
Kathleen M.
11:31 03 Mar 21
Excellent service, professional and fair price for a good job well done...thank you !
Sinbad T.
13:59 02 Mar 21
Great professional service, always very helpful and good prices on the sparesWill be recommending to friends and colleagues.
Chris J.
15:14 25 Feb 21
Great service throughout. Thank you.
Stan B.
19:16 22 Feb 21
My American style Samsung fridge freezer temp display was showing 15c on the fridge side and only the bottom half was cool - but had ice. Hold up near the back vents - so we turned it off fir half an hour to see if that helped - it didn’t . I rang Aztec and the engineer asked if it was a frost free ? I said it was - he told me straight away to turn it off for 24 hours and that that should reset it ! I wasn’t confident as I had switched it off for an hour previously - so after emptying it I switch Ed it off and the next day it was still dripping water very slightly inside so we left it over night again and it was dry today - so we turned it back on - and whoopeee the temp guide was back to normal and everything was working perfectly !!THUMBS UP !! To Aztec - they could easily have charged me a call out charge to tell me the same thing and his advice reset the fridge and saved me a lot of money !!WELL DONE AND THANK YOU 😊
GAIL B.
13:54 22 Feb 21
John R.
13:05 17 Feb 21
Fast friendly service, highly recommend, know their stuff
Ian R.
07:40 16 Feb 21
Christine C.
15:22 13 Feb 21
Fast 5 star service
clive A.
10:42 13 Feb 21
Excellent company - they turn up and do the repair - friendly, reliable, professional.
Anne L.
14:35 02 Feb 21
superb customer service. many thanks to Paul for the maintenance advice for my machine. saved me hundreds for a new machine.
Maggy Dee H.
18:02 15 Jun 19
Aztec have fixed my washing machine, cooker and tumble dryer, each time they have provided a friendly prompt reliable service with reasonable costs. We had to replace the washer but they sourced the replacement for us at a comparable price to competitors and had it installed the very next day. The lads are very knowledgable about all makes and models and the online booking process makes things so easy.
Emma W.
16:19 29 May 19
Highly recommend Aztec, fixed my dyson hoovers and saved a vax cleaner from going to the tip that I thought was beyond saving. Marvellous service, prompt reliable and honest!
Heather C.
20:04 22 Jan 19
5* Service! I called up on Saturday with a broken oven booked in for monday afternoon. Repair man was on time, polite and fixed the oven promptly at a very reasonable price. Thank you.
Jennifer C.
14:44 21 Jan 19
they are very professional, when they delivered my new machine, they did everything possible they even repaired a light for me and refused to take any cash.they saw we were disabled and I would use them again and recommend them and their workexcellentthank you
Ellen R.
18:20 20 Dec 18
Used a few times now. Called with a broken washer Monday morning. fixed by Wednesday 8am. fab service and fab price. Thank you.
Jennifer B.
16:38 14 Nov 18
Quick appointment made, fixed tumble dryer quickly, parts ready. Professional service booking the appointment and fixing the problem.
Adele Tyrer E.
11:14 30 Oct 18
Called them out to my broken washing machine and they were on site the day after, bang on time. Both engineers that attended were friendly and professional, and my machine was back working within 20 minutes.All charges and costs were explained before any work was carried out, and I felt confident that they were doing a good job.Would definitely recommend.
Susan C.
14:32 26 Oct 18
First Class Customer Service again from this company. Cooker stopped working, so went online and booked a repair at a suitable day and time for us. Part ordered and came back to fit on the day and time arranged. Fitted part and then realised there was another issue! So we decided it was more cost effective to buy a new oven. Sale put through to shop electronically, then within 10 minutes shop telephoned for card payment. They promised to return later the same day, which they did. Oven installed and demonstration given. Old appliance taken away, no quibbling, no extra charges. On their way out they mentioned that they finish at 1pm on a Saturday and it was now 1 hour and 20 minutes after their finishing time. Thank you very much for returning and for not leaving us without an oven over the weekend. We can now cook a Sunday Lunch. Fantastic Service.
Linda F.
13:47 29 Sep 18
From waking up to my kitchen flooded , fridge freezer stopped working . Cannot fault their service , 5 Star . Paid for my fridge freezer at 11 am Delivered an fitted by 1.30 pm . Well done and many thanks . Big stores couldn't match this service .
Mary J.
13:11 20 Sep 18
Excellent service used them twice to repair different aspects of my oven. Both times the issue was repaired efficiently. Would definitely recommend them.
Rachel O.
08:42 11 Aug 18
Safe to say, I am delighted with the prompt attention & excellent repair of my washing machine today.
I can’t fault your quick response & courteous & friendly team. Thank you Paul & all involved!
Two service technicians arrived within agreed time slot. Service provided was undertaken quickly and efficiently. No time wasting, offer of tea/coffee politely declined.
Could not have asked for better, impressed with service from first phone call to receiving invoice by email.Well done, will definitely recommend and use again if needed.
My Neff cooker door fixed very quickly and at a brilliant price … thank you …. I’ll recommend you you to all.
First class
Excellent repair service.Called them out to our electric cooker. They inspected it,replaced an internal fuse,replaced some terminals and the cooker was quickly back working. Really reasonable charge too.Thanks
We ordered a LG washing machine from yourselves which was delivered by Liam and Paul and was fitted very swiftly and our old washing m/c taken away which was part of the deal both of your staff were excellent and effecient and could recommend your company to anyone
Phoned Aztec Tuesday afternoon Paul arrived Wednesday am. This man is trustworthy & very knowledgeable, no pressure to buy new, repaired washing machine , again, a very satisfied customer, do not believe any poor reviews for this firm. Renewed my faith in human nature!
Easy online booking tool for call out. Arrived within time slot and was very professional. Aztec is now our ‘go to’ place for any issues with appliances. I highly recommend.
Great service, called out for our washing machine, visited and fixed problem the same day. Very helpful engineer as well regarding our questions on use of the machine. Thank you for your excellent service at a very sensible price. .
Unbelievable first class service. Great website, really great response when phoned to request repair to washing machine. Same day repair only took 15 mins. Smart uniformed engineers, vehicle clean, both of which indicate confidence in what this company does. Everything explained after repair. Cannot praise Aztec more. Anyone reading this & needing a repair do not hesitate to use this company. Absolutely first class
On Sunday I decided that we needed a new freezer. None of the large retailers were able to provide the model that I wanted without a delay of 10-21 days. Aztec Domestics delivered and installed it this afternoon less than 24 hours after I ordered only. And they didn’t charge for delivery. Guess who I will be using next time?
Fast and efficient service. Used the facebook messenger service to book the repair for the next working day and washer was fixed within 30 minutes of arrival. Thanks very much
