Unbelievable first class service. Great website, really great response when phoned to request repair to washing machine. Same day repair only took 15 mins. Smart uniformed engineers, vehicle clean, both of which indicate confidence in what this company does. Everything explained after repair. Cannot praise Aztec more. Anyone reading this & needing a repair do not hesitate to use this company. Absolutely first class
Testimonials
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Emma W.
09:27 04 Aug 20
During COVID-19 lockdown we had a fault with a Bosch Dishwasher - they said it would be too expensive to fix and talked me into buying a new Montpellier Dishwasher at £475. I had never heard of the brand - turned out to be very poor quality. Following connection the machine never worked, they tried to replace with a Indesit for the same price. You could buy the model at Argos at £199 so very over priced option from Aztec. I declined. They were unable to fix my initial issue and refunded the money. I am now left with no dishwasher and time wasted. I will not be using Aztec in the future.
Stuart W.
12:14 24 Jul 20
Simon C.
08:46 16 Jul 20
Great service they offer everything done with no problems, big thank you for great customer service
Andrew S.
13:06 14 Jul 20
I was very impressed, I was able to book an appointment for the day after I telephoned, they arrived on time, fixed my tumble dryer really quickly as they had the parts I needed on the van and gave me really good, informed advice on future purchases. I thought they were excellent. Would definitely recommend and use them again.
Clare G.
16:02 09 Jul 20
Steve L.
09:25 08 Jul 20
As always, prompt and efficient.
Eileen M.
14:49 06 Jul 20
I had a problem with my grill which was diagnosed and fixed promptly. Both Paul and Liam were friendly, professional and sorted the issue in no time. I would definitely recommend Aztec Domestics and wouldn't hesitate to use them again, excellent service.
Sarah H.
09:13 01 Jul 20
I had an issue with my Bosch oven. I contacted Aztec , Paul came the same day , diagnosed the fault , ordered the part, fit it next day. Excellent service, professional and friendly manner and.....a great price. I would wholeheartedly recommend Aztec....a great example of outstanding local trades people.
Marion E.
09:12 18 Jun 20
Booked the appointment online 9pm and the engineer arrived as promised the following morning. He was very polite and fixed the machine promptly. Would definitely recommend and will use again if need be.
Marcia S.
13:57 12 Jun 20
After a few quick questions Liam identified the problem with my washer dryer. Fixed in no time at a very reasonable price. Fast friendly reliable service as always. Definitely recommend this company.
Jenny A.
16:59 09 Jun 20
Brilliant service yet again, thanks guys
luke H.
16:41 03 May 20
Excellent service and prompt worth every penny
James S.
06:09 07 Apr 20
Absolutely amazing service yet again. This morning I was getting a bit upset no c&c slots or home delivery anywhere so as I only have a smallish freezer I decided to look for a table top freezer so I could buy a bit more when a slot does come available. I wasn't the only one with that idea sold out everywhere. Then I remembered Aztec went on line ordered one paid on the phone & delivered free of charge within an hour.Where else would you get service like that. Thankyou again makes me feel a bit more optimistic now with service like that. I'll back.
John V.
14:03 23 Mar 20
Fantastic service. Rang to enquire about purchasing a small freezer, 2 days later it was delivered, unpacked and brought in to the house as promised. Brilliant.
Emma G.
15:49 20 Mar 20
Great service
John N.
13:30 14 Mar 20
Well, once again I have turned to Aztec Domestics to come and assess/repair one of my electrical products. This time it was my tumble dryer. As always it was an outstanding service. I think £25 is a very reasonable call out fee and then this is deducted from the total price if further parts and labour are required on another date. This was explained very thoroughly by the shop when they called to say the part was in, so that I could make a choice as to whether to proceed or not knowing the full price. The staff are so friendly and yet professional. There isn't anyone else in Chorley I would contact for this service. Over the years they have repaired my washing machine, tumble dryer and even supplied and installed a freezer as a surprise (organised by my husband)!! What a great team of people. Once again, thank you for your service.
Alexa S.
20:53 04 Mar 20
David F.
17:29 25 Feb 20
First class product s and first class servuice. the staff are excellent. Can't recommend Aztec enough.
Ianjosephedwards S.
10:20 23 Feb 20
first time using this company. Very good booking system on line with options for call out times. Transparent pricing policy, engineer came out promptly and mended in built cooker with new heating element. Job well done .
Simon M.
15:05 17 Feb 20
Brilliant service and sorted very quickly
Rachel O.
12:03 08 Feb 20
Jaymie R.
06:57 31 Jan 20
Julie H.
13:39 24 Jan 20
Faulty tumble dryer - Requested a call out online and they came out next day identified the fault within minutes and importantly it wasn't the dryer it was the socket. Replaced the socket which saved getting another trade in, checked my other concerns with over heating without having to ask, gone within twenty minutes and charged fairly. No nonsense, highly recommended and will definitely use again.
Kevin H.
13:07 09 Jan 20
Helped us with a problem with an induction hob. Very efficient and friendly service from both Liam and Paul.
Maureen J.
12:20 04 Jan 20
Friendly, local and fixed mums cooker really quickly. Thank you. Recommend this company.
Bill L.
20:34 31 Dec 19
Brian M.
19:27 23 Dec 19
Bought a recommended Indesit tumble dryer and had it expertly installed by Paul. First class service with a smile and at a fair price. Well done Aztec.
robert D.
16:29 20 Dec 19
Used Aztec Domestics for a number of years now and always found them very helpful and obliging, nothing too much trouble.
Susan S.
21:20 14 Dec 19
Excellent service Our condenser dryer broke down on Sunday phoned Aztec 9am Monday morning up and running again by 15.30pm and Liam the engineer was polite and fully explained what the fault was. Will definitely use Aztec again
Alan A.
15:54 09 Dec 19
Really efficient and well priced repairs
Adeana M.
15:42 05 Dec 19
Prompt service. Professional and efficient and solved our fridge problem. Will use again.
Janice P.
19:36 26 Nov 19
Fast, efficient, good value and friendly service. What is not to like! Would recommend and would use again.
David 80s N.
12:00 23 Nov 19
Mark D.
09:09 22 Nov 19
Used the website to book a repair to my dishwasher. They came within the requested period, quickly identified and repaired my machine using parts carried on ther van. Just what I needed.
Tony S.
14:52 18 Nov 19
Great service, good prices, would highly recommend
Stephen W.
16:22 08 Nov 19
Oven needed fixing! Found the problem immediately...Very knowledgeable, excellent service, fast and efficient - would highly recommend!!!
Andrew B.
10:04 06 Nov 19
Graham L.
17:50 05 Nov 19
Reasonably priced and great service, fully recommend
Joanne M.
10:24 22 Oct 19
Quick and efficient service from a friendly young man .
Christine S.
21:41 15 Oct 19
Engineer arrived when they said they would. Liam diagnosed and fitted a new element on my range cooker within 30 minutes. Excellent service, thank you.
Old T.
08:59 08 Oct 19
Found the overall experience great - booked a call out easily and they showed up when they said they would. The engineer was really good and explained every step he was taking and why. Would recommend
Marie H.
10:52 03 Oct 19
Turned up on time and found fault almost immediately on fridge. Paul was a very knowledgeable engineer. Just paid call out charge. Would use again.
Eileen H.
20:38 01 Oct 19
Excellent service.Came in with my Brother this morning.For a new washer.Very helpful and Basil was made to feel part of the experience.Thank you so much🙂
Carole O.
13:07 24 Sep 19
Paul and Liam are lovely guys. Fantastic company. Will use again definitely. Thank you
Jackie A.
14:32 11 Sep 19
Fantastic service, called at 9am and they came out by 1pm that day washing machine was fixed within 15 mins, couldn't fault them
Alison H.
11:16 09 Sep 19
Called in the morning and they came out in the afternoon! Great service and lovely guys. Unfortunately it means I now have to get on with the washing!! 😁
Sophie Q.
15:55 02 Sep 19
Our Teka oven stopped working and we rang Aztec Domestics who came out to inspect the cooker within a short period of time. They diagnosed the fault immediately and ordered the required part They came back and fitted part within the week. The cook now works perfectly. I would use them again should the need arise and would definitely recommend them.
Timosapp
17:33 19 Aug 19
Lauren E.
05:26 15 Aug 19
Would just like to say what an exceptional servie and would advise anyone to go with the company. Lovely lads who work hard and to a satisfactory level.Thankyou so much.
Debra H.
13:01 12 Aug 19
superb customer service. many thanks to Paul for the maintenance advice for my machine. saved me hundreds for a new machine.
Maggy Dee H.
18:02 15 Jun 19
Aztec have fixed my washing machine, cooker and tumble dryer, each time they have provided a friendly prompt reliable service with reasonable costs. We had to replace the washer but they sourced the replacement for us at a comparable price to competitors and had it installed the very next day. The lads are very knowledgable about all makes and models and the online booking process makes things so easy.
Emma W.
16:19 29 May 19
Highly recommend Aztec, fixed my dyson hoovers and saved a vax cleaner from going to the tip that I thought was beyond saving. Marvellous service, prompt reliable and honest!
Heather C.
20:04 22 Jan 19
5* Service! I called up on Saturday with a broken oven booked in for monday afternoon. Repair man was on time, polite and fixed the oven promptly at a very reasonable price. Thank you.
Jennifer C.
14:44 21 Jan 19
they are very professional, when they delivered my new machine, they did everything possible they even repaired a light for me and refused to take any cash.they saw we were disabled and I would use them again and recommend them and their workexcellentthank you
Ellen R.
18:20 20 Dec 18
Used a few times now. Called with a broken washer Monday morning. fixed by Wednesday 8am. fab service and fab price. Thank you.
Jennifer B.
16:38 14 Nov 18
Quick appointment made, fixed tumble dryer quickly, parts ready. Professional service booking the appointment and fixing the problem.
Adele Tyrer E.
11:14 30 Oct 18
Called them out to my broken washing machine and they were on site the day after, bang on time. Both engineers that attended were friendly and professional, and my machine was back working within 20 minutes.All charges and costs were explained before any work was carried out, and I felt confident that they were doing a good job.Would definitely recommend.
Susan C.
14:32 26 Oct 18
First Class Customer Service again from this company. Cooker stopped working, so went online and booked a repair at a suitable day and time for us. Part ordered and came back to fit on the day and time arranged. Fitted part and then realised there was another issue! So we decided it was more cost effective to buy a new oven. Sale put through to shop electronically, then within 10 minutes shop telephoned for card payment. They promised to return later the same day, which they did. Oven installed and demonstration given. Old appliance taken away, no quibbling, no extra charges. On their way out they mentioned that they finish at 1pm on a Saturday and it was now 1 hour and 20 minutes after their finishing time. Thank you very much for returning and for not leaving us without an oven over the weekend. We can now cook a Sunday Lunch. Fantastic Service.
Linda F.
13:47 29 Sep 18
From waking up to my kitchen flooded , fridge freezer stopped working . Cannot fault their service , 5 Star . Paid for my fridge freezer at 11 am Delivered an fitted by 1.30 pm . Well done and many thanks . Big stores couldn't match this service .
Mary J.
13:11 20 Sep 18
Excellent service used them twice to repair different aspects of my oven. Both times the issue was repaired efficiently. Would definitely recommend them.
Rachel O.
08:42 11 Aug 18
On Sunday I decided that we needed a new freezer. None of the large retailers were able to provide the model that I wanted without a delay of 10-21 days. Aztec Domestics delivered and installed it this afternoon less than 24 hours after I ordered only. And they didn’t charge for delivery. Guess who I will be using next time?
Fast and efficient service. Used the facebook messenger service to book the repair for the next working day and washer was fixed within 30 minutes of arrival. Thanks very much
Sat 20th Dec our fridge had stopped working overnight – spoke to Aztec at 9.am and they delivered new one at 10.am – fantastic customer service – good price very helpful staff -Christmas dinner saved – many thanks from the Rogers family
Thank you so much for coming out quickly in a mini emergency situation. It’s the second time you come out to me over a few year’s time. I would not use anyone else. Super help on the phone and repair completed well. You really have customer service in focus and I can only say thank you for a job well done!
Absolutely brilliant service, really friendly chap that explained everything he did. Responded really quickly to my call and my washing machine was fixed within 24 hours of ringing. By far the best service I’ve recieved with unbeatable prices. Would definitely recommend and use again
Fantastic service from Paul. Turned up within an hour to look at my washing machine which was faulty. Lots of great advice, would definitely recommend
Superb service able to book on line a time slot. Liam arrived very cheery character chatty new his stuff spot on with what he thought the problem in and sorted with 20 mins. Will recommend most definitely
Had a problem with dishwasher. Engineer arrived on time . He fixed the problem promptly. Very pleased with the service. Thank you
Contacted you by the web service on a bank holiday to come on Wednesday. You rang me on the Tuesday and identified the possible fault after a conversation. You said “It sounds like the element has gone, we’ll order you a new one, but we won’t have it until Thursday. Can we come on Thursday instead?”
I only had to wait in for an afternoon and I received a text 20 mins before you arrived.
You came and fitted it and all is good.
It makes a pleasant change to encounter such common sense and customer service. Thank you.
Brilliant service! Had a problem with dishwasher. Diagnosed problem promptly, fixed and great value. Would definitely use again. Lovely down to earth people. Many thanks.
Called Aztec domestics Monday as dishwasher packed in. Engineer came same day. Unfortunately machine needed replacing but nothing was to o much. Ordered new one and was fitted Wednesday. Engineer was extremely helpful and ensured fitting was exactly as required. Definitely recommend to all!
